This privacy policy explains how Ronu collects, uses, shares, and protects your personal information when you use our services.
What information do we collect?
We collect information that you provide to us when you create an account, participate in polls, or contact us for support. This may include your name, email address, age, gender, location, preferences, and opinions.
We also collect information that is automatically generated when you use our services, such as your device ID, IP address, browser type, operating system, app usage, and crash reports.
We use cookies and other tracking technologies to collect information about your online activity on our app and third-party websites or platforms that we partner with. This may include the pages you visit, the ads you click on, the polls you view or vote on, and other actions you take on our app or other sites.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Why do we collect your information?
We collect your information for the following purposes:
- To provide and improve our services, such as creating and displaying polls that are relevant to you, enabling social features, and providing customer support.
- To personalize and enhance your experience on our app, such as showing you content and ads that match your interests and preferences, and providing you with recommendations and feedback.
- To communicate with you about our services, such as sending you updates, newsletters, promotions, surveys, and notifications.
- To protect our app and users from fraud, abuse, security threats, and legal claims.
- To comply with applicable laws and regulations, such as responding to lawful requests from authorities or courts.
How do we share your information?
We may share your information with the following parties:
- Other users of our app, such as when you create or vote on a poll, comment on a poll, or follow another user. Your name, profile picture, and opinions may be visible to other users.
- Third-party service providers that help us operate our app, such as hosting providers, analytics providers, advertising partners, payment processors, and customer support agents. These service providers may access your information only to perform tasks on our behalf and in accordance with this privacy policy.
- Third-party platforms that we integrate with our app, such as social media networks or other apps that you link to your account. These platforms may collect or receive information about your use of our app and may use it for their own purposes in accordance with their own privacy policies.
- Other parties when required by law or when necessary to protect our app and users, such as law enforcement agencies, regulators, courts, or other parties in connection with a legal dispute or claim.
What are your rights over your information?
You have the following rights over your information:
- You can access and update your account information at any time through the app settings.
- You can delete your account at any time through the app settings. This will erase all your personal information from our app and servers.
- You can opt out of receiving marketing emails from us at any time by clicking on the unsubscribe link in the email or changing your preferences in the app settings.
- You can manage your cookie preferences at any time by changing your browser settings or using the cookie consent tool on our app.
- You can contact us at any time if you have any questions or concerns about this privacy policy or how we use your information.
How do we protect your information?
We take reasonable measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. We use encryption, firewalls, access controls, and other security technologies to safeguard your information. However, no method of transmission or storage is completely secure and we cannot guarantee the absolute security of your information.
How do we update this privacy policy?
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting a notice on our app or sending you an email. Your continued use of our app after such notice constitutes your acceptance of the updated privacy policy.
How can you contact us?
If you have any questions or feedback about this privacy policy or how we use your information,
please contact us here or send us an email at support@ronu.app.